USA TODAY: "Big restaurant chains are rushing into what could be the future of takeout and delivery food: text ordering. Leadingthe way are the pizza giants.
Papa John's (PZZA) is airing national TV spots topromote the text ordering that it launched in November. Domino's (DPZ) has offered mobile ordering — which requires cellphone Web access — since July. Pizza Hut is about to start promoting both text and mobile ordering.
Quiznos, Dunkin'Donuts and Subway have looked into text ordering. McDonald's (MCD) is testing it in Seoul. Starbucks (SBUX) tested it in London and at one U.S. store.
Papa John's CEO Nigel Travis compares the potential to online ordering, which accounts for 20% of Papa John's sales. "Text is the way forward," he says. He predicts it will account for 3% of sales within two years.
The potential pool of users is huge, considering Americans already send 30 billion text messages a month. Noah Glass, founder and CEO of GoMobo.com, predicts texting could account for 25% of all food takeout orders within the decade."
Wouldn't it be cool to send an SMS to have your dozen of donuts delivered to you at your doorsteps? I am sure it beats standing in a queue for hours.
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